Heritage Hospitality Privacy Statement
This Privacy Statement provides a general overview of our privacy practices in order for you to understand how we collect, use, communicate and make use of personal information. It is important that you read and understand this statement and any other privacy notifications. When you use our services, you are deemed to have done so.
Our key principles for protecting personal data
We've developed the following key principles in order to meet privacy regulations and guide the way in which we handle personal information.
No matter where in the world your journey with us starts, or where you call home, we’ll apply these principles to the information entrusted to us.
Limit the data we collect. We collect and retain only the personal information we need to meet our lawful and legitimate purposes.
Keep data safe and be accountable. We take reasonable steps to protect personal information from harm, wherever in the world it was collected and wherever it is held.
Limit the way we use data. We use personal information only for the purposes we collected it. If we want to do more with data, we’ll ask for consent.
Let you see and control your data. You have the right to access, correct and (sometimes) delete your personal information. Where possible, you can also control the way we use it.
Be open and transparent. We collect personal information from you directly and we’re open about it.
Make sure it’s the right data. We take reasonable steps to make sure your personal information is accurate and up-to-date before using or sharing it.
Sharedata with caree. We will only share your personal information when we must and only with trusted third parties delivering services to us.
How we use your information
In general, we will only use your information in the ways outlined in this Privacy Statement. From time to time, we may need to use your information in other ways but will only do so with your permission or if required by law.
Storage and security of personal information
Heritage takes information security and accountability very seriously. We know that we must take responsibility for your personal information and will take reasonable steps to ensure it is protected, no matter where in the world it was collected or where it is held.
How we protect your information
We take all reasonable steps to ensure that the personal information you entrust to us is protected against loss, unauthorised use, access or disclosure, and any other misuse. We recognise that information security is an important part of our role in upholding the privacy of your personal information, as well as your trust and confidence. We also recognise that security is about more than just the technical measures. We’ve taken steps to ensure that our people and processes are also fit for purpose.
You have the right to ask for a copy of any personal information we hold about you and ask for it to be corrected if you think it is wrong. Please email PrivacyOfficer@heritagehotels.co.nz.
This privacy statement was last updated on 27 March 2025.
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